IHRP Playbooks

IHRP playbooks are comprehensive resource guides with tools and case studies for organisations, especially for small and medium-sized businesses (SMEs) to effectively tackle business and workforce challenges.

Who is it for

The IHRP Playbook is positioned as a quick and pragmatic guide for business leaders, line managers, and HR professionals. These playbooks are written in layman’s, non-technical language and include specific human capital strategies to help readers with their business transformations.

The Value of IHRP Playbooks

IHRP Playbooks help organisations diagnose key business themes and workforce challenges in their organisation and recommend tailored strategies and case studies to address them.

Playbook Knowledge Bank

A curated collection of HR playbooks offering insights and best practices for different sectors and trending HR and Business topics.

       
IHRP Playbooks

The IHRP Playbooks offer practical guidance and expert insights to support HR professionals at every stage of their journey. Discover a diverse collection of playbooks that cover essential HR and Business topics, from talent management to employee engagement. Gain actionable strategies to enhance your HR practices and drive organizational success with confidence.

These Job Redesign (JR) playbooks guide organisations embarking on job redesign through a structured process and methodology (REVAMP) with recommended actions, illustrations, tools and templates. They also facilitate the creation of a compelling business case that can be presented to the management to build confidence and secure investment for the initiative.

The JR Playbooks offer a series of strategic guides, starting with general HR and expanding into tailored, sector-specific versions, all to be released progressively.

Job Redesign Playbook for Human Resources
Job Redesign Guidebook for Construction Sector
Job Redesign Playbook for Retail Sector

This eLearning course, developed in collaboration with the Singapore Retail Association (SRA), is designed to equip retail employees and leaders with people strategies to thrive in the evolving retail landscape. It covers key topics such as the Retail Landscape, Business Challenges, Designing Learning Roadmaps, Talent Development Plans, and future-proofing the workforce.

Elearning Playbook: People Function in Retail

This guidebook offers insights and strategies for navigating human capital complexities in the construction sector:

  • How Change Management support businesses through transition?
  • Employee Engagement considers strategies and practices to cultivate a positive and committed workforce
  • How organisations design career progression pathways to align with organisational needs
  • Training and development initiatives to build your human capital and its capabilities
  • How to design and implement Flexible Work Arrangements (FWA)
  • Policies, laws and regulations to ensure good governance and employees’ safety
Change Management
Employee Engagement
Career Progression Pathways
Training and Development
Flexible Work Arrangements
Compliance to Legislation

This playbook highlights key human capital strategies and solutions adopted by companies as they address the following business challenges:

  • Attract and retain workers by developing a compelling Employer Value Proposition
  • Cope with rising business costs by redesigning jobs and tap into new talent pools
  • Up-skill and re-skill your workers to achieve higher productivity and job satisfaction
  • Support businesses pivoting into new areas

The IHRP Playbook contains 6 key content packets and a resource library.

Playbook for Transforming Human Capital Practice in Food Services
HC Play: A Stronger Employee Value Proposition For The Local Workforce
HC Play: Tapping on Part-time and Gig Workers
HC Play: Job Redesign for Productivity, Purpose and Inclusion
HC Play: Reskilling, Upskilling And Addressing Skill Gaps
HC Play: New Skills for the New Normal

This playbook will include resources to support companies when considering and implementing hybrid work arrangement:

  • What is hybrid work and different hybrid work models
  • The benefits of hybrid work arrangement
  • Factors to consider that would best suit the business needs and organizational cultures
  • Impact of hybrid work on your human capital practices and good practices to transition to the new normal

 

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Executive Summary
Determining the Right Hybrid Model for your Organisation
Key Success Factors for a Successful Hybrid Workplace
Key Success Factors for a Successful Hybrid Workplace -Learning & Development Process -Employee Communication & Engagement Process
Key Success Factors for a Successful Hybrid Workplace -Cultural Performance and Management

This playbook highlights strategies, solutions and best practices in having the right people with the right mindsets, skills and processes to help companies in their Digital Transformation strategies:

  • What is “Digital Mindset” and how do companies drive a Digital Mindset?
  • What are the Digital HR Skills of the Future
  • How to Leverage Technology Across the Employee Lifecycle
  • How to approach Digital Transformation

 

The IHRP Playbook contains 5 key content packets.

Playbook for Digital Transformation –
Executive Summary
Creating a Digital Mindset
Building Digital HR Skills
Reimagine Processes
Leveraging HR Technology

Industry 4.0 will require companies to review the talent and human capital strategy and polices alongside their businesses.

This playbook looks into 5x Human Capital Plays for business leaders and HR practitioners who maybe facing the following challenges:

  • How to compete and stay relevant in this VUCA world
  • How do we attract, retain and build the right capabilities to help us achieve our business goals
  • How do we optimize manpower and processes to increase productivity and profitability
  • How do we Manage and Sustain transformation with the support of our employees
Executive Summary
Step 1: Strategise
Step 2: Plan
Step 3: Align
Step 4: Implement
Step 5: Embed

The digital transformation of financial institutions of all sizes is key to Singapore’s vision to be a Smart Financial Centre. Small- and medium-sized players can also stay on top of the game by ensuring their people have the relevant skill sets to embrace technology and new ways of working, at all levels of the organisation.

This playbook aims to help small- and medium-sized financial institutions recruit, build and groom talent to excel in a digital workplace. If you own, operate or manage a financial services business with less than 200 staff, this playbook will address the human capital challenges throughout the process of digitalisation, work transformation and culture change.

In developing this playbook, the following key business challenges will be addressed:

  • Technology Adoption
  • Workforce Transformation
  • Growth Acceleration
Executive Summary
Human Capital Play 1: Acquiring Technology Capabilities
Human Capital Play 2: Closing Skills Gaps
Human Capital Play 3: Aligning Culture to Goals

The Government of Singapore is implementing its Manufacturing 2030 plan to ensure that this sector continues to contribute more than 20% of the economy. As the sector continues to grow, every organisation must build capabilities in R&D, adopt industry 4.0 techniques and institutionalise robust talent strategies.

This handbook is for all manufacturing enterprises, business owners and their human capital practitioners, more specifically the small and medium-sized ones.

This handbook will help organisations to:

  • Address the Talent Leakage by Attracting and Retaining Talent
  • Enabling Organisations for Future Readiness through Workforce Transformation
Executive Summary
Designing a Compelling EVP
Engaging Early Career Professionals
Fostering an Engaged Workforce Culture
Providing Growth Opportunities for a Long-term Career
Driving Work Transformation
Building a Learning Culture for a Transformed Organisation

This playbook is designed to give actionable guidance to organisations to support employees’ mental well-being at the workplace. It is an extension of the Tripartite Advisory on Mental Well-being at Workplaces. This playbook was developed after multiple focus group discussions (FGDs) held with Senior and Master HR professionals from various industries over the course of four months. The playbook includes initiatives that have been successfully rolled out in organisations in various sectors. Employers can refer to the Tripartite Advisory on Mental Well-being at Workplaces for recommendations to support their employees.

Separately, this playbook is also accommodated by a series of related booklets:

  • How to create safe spaces for conversations
  • How to encourage self-care
  • How to set up a peer support system
  • What digital mental health tools to help employees
Playbook On Workplace Mental Well-being
Encourage Self-Care Booklet
Create Safe Spaces for Conversations Booklet
Set Up A Peer Support System Booklet
Use Digital Mental Health Tools Booklet

Due to an increasing pace of transformation, talent shortage, and a widening skills gap due to shortening half-life of skills, organisation need to be agile and adaptable.

The Handbook provides practical solutions for organizations in their efforts to attract, assess, hire and retain talent with the right skills for the job based on their skills and competencies. The handbook emphasizes the importance of skills-based hiring practices over traditional qualifications and provides actionable steps for implementation.

Introduction to Skills-Based Hiring
Fostering a Mindset to Enable Transformation & Accelerate Adoption of Skills-Based Organisation
Reimagining & Rewiring the ‘Pre-Hiring’ Phase
Reimagining & Rewiring the ‘During Hiring’ Phase
Reimagining & Rewiring the ‘Post-Hiring’ Phase
Testimonials

Voices From the Community

Kelvin Ong
CEO, EURASIA GLOBAL FOOD(S) PTE LTD
The Playbook is useful for all Food & Beverage companies who need to take stock of where they are. I have had the chance to harness my team’s strengths by improving my company’s Employer Value Proposition. It is not easy but it is necessary. This Playbook is an eye-opener and will help us to re-look at our Human Capital.
Josephine Chua
Director of Human Resources and Quality, Ramada and Days Hotels by Wyndham Singapore at Zhongshan Park, IHRP-Master Professional (MP)
I find this playbook simple and helpful for anyone in the food and beverage industry to understand whether for HR professionals, managers or business owners. We are working in a new normal world, working with the constant need to optimise manpower and working towards digitalization. This playbook will help businesses think and seek out answers to some manpower and market challenges.
Explore More
Corporate Partners Programme (CPP)

Come onboard CPP to enjoy exclusive benefits and nurture a future-ready HR team.

Human Capital Diagnostic Tool (HCDT)

A national framework for human capital growth, HCDT offers essential resources to future-proof your business.

Job Redesign Centre of Excellence (JRCoE)

JRCoE equips enterprises with job redesign capabilities to undertake business and workforce transformation.