Charis Cheng is a human capital leader with over 25 years of experience across the aviation, industrial and energy sectors in the Asia Pacific region. She is concurrently holding the role of SVP and Head of Human Capital, Singapore and Gateway APAC at SATS Ltd., Singapore’s leading provider of gateway services and food solutions for the aviation industry.

In her role, Charis drives strategic people initiatives, culture building and talent development to support SATS’ multi-market operations and growth ambitions. She also spearheads enterprise-wide workforce transformation efforts encompassing job redesign, workforce planning, skills development and organisational effectiveness. A strong advocate for workforce sustainability, she has championed initiatives to redesign frontline operational roles and leverage technology, automation and AI to augment work, enhance productivity and create sustainable career pathways for employees. Through close collaboration with industry partners, unions, government agencies and educational institutions, she is passionate about building a future-ready workforce equipped to thrive in a rapidly evolving aviation landscape.

She currently serves as a Tripartite Mediation Advisor appointed by the Ministry of Manpower (MOM), a member of the Business and Services Academic Advisory Committee at the Institute of Technical Education (ITE), a member of the Human Capital Action Committee at the Singapore Business Federation (SBF), and a member of the Workplace Safety and Health (WSH) Council.

Charis holds a Commerce degree from the University of New South Wales and has completed executive leadership programmes at The Wharton School and Singapore Management University (SMU). 

Eko Ongsono is the General Manager, Human Resources at Murata Electronics Singapore (MES), where he partners with business leaders to develop people strategies that support organisational capability, workforce transformation, and sustainable business growth. Eko has built his career over more than two decades with Murata Electronics.

Before assuming his current HR leadership role in 2021, he spent 17 years in manufacturing operations, supply chain management, logistics, and regional business management, gaining extensive multicultural experience across Singapore, Japan, and Thailand. His career included assignments at Murata’s global headquarters in Kyoto as well as leading Thai Murata Trading as Director and General Manager. 

His operational background continues to shape his approach to Human Resources, enabling him to connect business priorities with people strategies and position HR as a strategic business partner in organisational transformation. Having experienced the business from multiple perspectives, he believes people strategies are most effective when they are closely aligned with operational realities and long-term business objectives.

Since taking on the HR leadership role, Eko has worked closely with the Managing Director and leadership team to strengthen HR’s contribution to business performance. Together with the HR team, he has supported Murata’s HR transformation by strengthening HR business partnering, leadership development, talent management, organisational capability, employee engagement, succession planning, and HR digitalisation to better align people strategies with business priorities.

In addition to his responsibilities in Singapore, Eko collaborates with colleagues across ASEAN and Japan on initiatives involving talent management, workforce mobility, leadership development, organisational capability, and HR governance. He also works with government agencies, educational institutions, professional bodies, and industry partners to support workforce transformation, HR innovation, internship programmes, and capability development. He values these collaborations as opportunities to exchange ideas, learn from fellow practitioners, and contribute to the continued advancement of the HR profession.

Eko holds a Master of Professional Accounting (MPA) from Singapore Management University, a Master of Business Administration (MBA), and a Bachelor of Industrial Engineering. He is also a Chartered Accountant of Singapore (CA Singapore) and an IHRP Senior Professional (IHRP-SP). 

Gerard Koh is a thought leader, non-conformist and keen designer of people experiences. He is  a strategist and architect of change, and a builder of high-performing teams. With a knack for nurturing talent and a keen eye for spotting and unlocking potential, he brings over 30 years of expertise in senior leadership, organisation design, strategic workforce planning, culture change, and leadership development to the table.

Now at Singtel, Gerard’s expertise thrives in leading change at the Group level to propel their B.I.G (Belonging, Impact and Growth) People agenda, and to build organisation capability powered by HI X AI X CI (Human Intelligence X Artificial Intelligence X Culture Intelligence).

Gerard led the People and Culture team at NCS, Singtel’s professional IT services business, and delivered the transformative people strategy to support NCS’ growth to a global digital solutions partner. Before Singtel, Gerard served as CHRO and Chief Corporate Officer at SMRT. There, he transformed HR practices into a progressive, force of change to support the new MRT lines, and deliver a world class transport service.

Gerard had a fulfilling career in the Singapore Armed Forces, where he commanded an Armoured Brigade, was the Defence Attache to Laos, and was the Head of the National Service Department.

He volunteers at the Catholic Welfare Services on the HR Committee, and the Catholic Archdiocese HR Council. Laos beckoned and he answered the call to be the mission leader for a humanitarian medical and education mission to Laos under ACTS ( ‘A Call to Share’) Singapore.  He is also serves as a Director on Board of the Communicable Diseases Agency.

Gerard is a Master Professional at the Institute for Human Resource Professionals (IHRP), and is an award winning HR leader.  

Jocelyn Chan is an accomplished Human Resources leader with over 25 years of experience across diversified business sectors, including retail, financial services, property development, hospitality, and travel. She has partnered business leaders to drive workforce transformation, leadership development, and organisational excellence in complex, multi-business environments.

Currently, she is the HR & Business Excellence Director of Aspial Corporation Limited, where she partners the leadership team on people strategy, organisation effectiveness, culture development, talent management, and employee experience initiatives across the Group’s regional businesses.

Her areas of expertise include workforce transformation, job redesign, organisational effectiveness, leadership development, and change management. She has also contributed to the HR profession through appointments with the Ministry of Manpower’s National Integration Working Group for Workplaces, the Tripartite Alliance for Dispute Management as a Tripartite Mediation Advisor, and the Singapore National Employers Federation Industrial Relations Panel.

Jocelyn’s educational background combines business, leadership, and human resources. She holds a Master of Science in Advanced Leadership Practice from Edinburgh Napier University and a Master of Business from Nanyang Technological University.

Jaclyn Lee is a seasoned HR Professional with close to 30 years of experience in the full spectrum of Human Resources at both Singapore and the regional level. She has led major strategic changes in the various organizations that she has worked for and possesses rich experience in managing large-scale organizational change projects at local, regional, and national levels.

She is currently the Chief Human Resources Officer for Certisgroup, a leading outsourced services partner those designs, builds, and operates multi-disciplinary smart security and integrated services. As CHRO of Certis Group, covering 25,000 global employees, she steers the global human resources strategy, aligning it with our corporate vision to drive excellence, innovation, and growth across our diverse operations. Her role involves fostering a high-performance culture that values diversity, inclusion, and continuous learning, ensuring Certis remains at the forefront of the security industry.

In Jaclyn’s previous role as Chief Human Resources Officer for the Singapore University of Technology and Design, she worked with the board, the Massachusetts Institute of Technology (MIT), senior academic leadership, and the Ministry of Education, to set up the initial strategic roadmap, talent strategy, as well as the human resource frameworks and structure needed to build the fourth public university. In recognition of her contributions to education, she was awarded the Public Administration Medal (Silver) by the President of Singapore. She also received the Covid Resilience Medal in 2023, as well as the Skills Future Fellowship in 2024. She was recently named Visier’s Top 50 HR Global leaders in 2026.  Jaclyn is also a published book author, having written two books, titled “Accelerating Organizational Culture Change (Emerald Publishing), and “Managing People, Data and Culture in the Modern Organization” (Penguin Random House). 

Jaclyn has spoken in more than 300 local and international conferences and is also an Adjunct Faculty with the Singapore University of Technology and Design. She has taught and upskilled more than 5000 HR professionals in the areas of HR Analytics, Change Management, and digital transformation.  

Jedrick Tan is currently the Chief Strategy Officer of Fei Siong Group (FSG), one of Singapore’s leading multi-brand F&B operators, and concurrently Chief Executive Officer of Popeyes PLK Singapore, the local franchisee of the Popeyes Louisiana Kitchen brand. In these dual roles, he sits at the intersection of enterprise-wide strategic transformation and hands-on operational leadership within one of Singapore’s most dynamic food and beverage groups.

As the Chief Strategy Officer in Fei Siong Group, Jed co-leads the group’s strategic direction across its portfolio of more than 12 in-house brands – including Encik Tan, Malaysia Boleh, Nam Kee Pau, and EAT, spanning over 177 outlets in Singapore, with growing regional operations in Malaysia and Indonesia. His remit covers corporate strategy, regional expansion and franchise/ brand development. Concurrently, Jedrick has served as CEO of Popeyes PLK Singapore since June 2022, responsible for the brand’s full commercial and operational performance locally. His leadership spans franchise relationship management with Restaurant Brands International (RBI), operational excellence, new market entry planning and franchise agreement negotiations.

Prior to his current roles, Jedrick built a career bridging private-sector strategy and public-sector policy. He worked at Workforce Singapore (WSG) since 2012, closely involved in workforce transformation and manpower policy initiatives supporting Singapore’s economic restructuring agenda. As part of this tenure, he completed a secondment stint as Director, SkillsFuture for Enterprise Programme to the Singapore National Employers Federation (SNEF) from June 2018 to May 2020, working at the interface between government workforce policy and employer needs, an experience that continues to shape his interest in organisational design and job redesign at the enterprise level.

Jedrick obtained an MBA at Nanyang Business School, Nanyang Technological University (NTU), with international segments at UC Berkeley Haas School of Business and Tsinghua University. 

Ms. Justina Tan provides strategic leadership to transform organisational practices, drive sustainable outcomes, and deliver great employee experiences while enabling Changi Airport Group to achieve its business priorities. Her role encompasses overseeing diverse teams including Corporate, Marketing & Communications, Regulatory Affairs & Sustainability, Legal & Compliance, Design Management, the Innovation & People Teams.

She has more than 20 years of experience in the airport industry and has held senior positions in various airport business functions from international relations, airline marketing, airport retail and airport consultancy. In 2004, she was appointed to head the Human Resources function to drive HR transformation with a business focus and this started her journey in corporate transformation. She has a passion for organizational development, evident in her initiatives that have reshaped the company’s culture, corporate processes, talent management, leadership development, rewards, and employee engagement strategies to drive organizational performance. Justina is a firm believer of philanthropy, providing leadership guidance on CAG’s corporate social responsibility strategies. She has been part of the Changi Foundation Board from its inception, first as a Board Member, and now as Chairman.

Under her leadership, CAG has been recognised for its innovative practices and garnered acclaim as an employer of choice, winning multiple awards and accolades from the industry and Union partners alike. Changi

Foundation has also been acknowledged for the difference it has made to the community. In recognition of her achievements and contributions to the HR industry, Justina was conferred by Institute for Human Resource Professionals as a Master Professional (IHRP-MP).

Kevin is the Chief Human Resources Officer of the United World College South East Asia, a mission-led international school widely recognised as a global leader in International Education.  He was also previously the Chief People Officer of the National University of Singapore, which has been consistently ranked the top three Universities in the Asia Pacific.

Prior to the Education sector, Kevin has worked in Global and APAC HR roles in Fortune 500 companies in industries as diverse as Medical Technology, Pharmaceutical, and Energy; and was based in Singapore, London, and Tokyo.  Earlier in his career, Kevin also worked with premium organisations in the Singapore Public Service.

Kevin began his HR career in Learning & Development and Talent Management, and continues to be passionate about developing leaders to help them achieve their potential.  This has led him to become a certified Executive Coach, where he has provided leadership coaching to Board Directors; and Business, Finance, Legal and HR leaders across the Asia Pacific and beyond.

Kevin also serves as the Chair of the Board HR Committee of a healthcare charity; and as a Board HR Committee member in a mental health charity.  He regularly speaks at HR Conferences in Singapore and Internationally, and has been a Judge for HR Awards. 

Kung Teong Wah is Cluster General Manager overseeing PARKROYAL COLLECTION Pickering, Singapore, and PARKROYAL on Beach Road, two Pan Pacific Hotels Group properties in Singapore. With more than three decades in hospitality, he is a strong advocate for labour relations, continuous upskilling, job redesign, business innovation and digital transformation. He uses data-driven solutions to enhance productivity, support career growth and empower his teams to deliver thoughtful, high-quality guest experiences.

Teong Wah began his hospitality career in 1990 as an Apprentice and Commis Chef at Westin Stamford and Westin Plaza Singapore, before moving into Food and Beverage management in 2004. From 1995 to 2017, he held leadership roles with IHG Hotels & Resorts across Singapore, Indonesia, Malaysia and Thailand, spanning Food and Beverage, Rooms Division and General Management. He subsequently joined Millennium Hotels and Resorts as Cluster General Manager of Copthorne King’s Hotel and M Hotel Singapore from 2017 to 2022.

In 2022, he became General Manager of PARKROYAL on Beach Road, before taking on the leadership of PARKROYAL COLLECTION Pickering in November 2023. In 2026, he assumed his current role as Cluster General Manager overseeing both properties.

At PARKROYAL COLLECTION Pickering, Teong Wah further strengthened the hotel’s focus on sustainable hospitality, with the property receiving recognition including a MICHELIN Key in the 2025 MICHELIN Guide and the World’s Leading Green City Hotel title at the World Travel Awards for the eighth consecutive year.

Passionate about innovation, technology and sustainability, Teong Wah champions data-driven systems, process automation and AI tools to improve productivity and reduce repetitive work, allowing associates to focus on higher-value tasks and guest interactions. He also supports workforce development through reskilling, Career Conversion Programmes and job redesign, including creating more accessible and meaningful roles for mature workers and associates with disabilities.

Randy Ang, General Manager of Metropolis Security Systems, has dedicated his career to redefining the modern security industry paradigm. With over twenty years of multifaceted experience, he has evolved from a seasoned operations practitioner into a transformational leader who bridges the divide between traditional security mandates and the future of tech-enabled workforce management. 

Under Randy’s stewardship, Metropolis Security Systems has embarked on a pioneering transformation journey, consistently recognised for its excellence. He has been the driving force behind the integration of cutting-edge technologies into the company’s service delivery, including the implementation of virtual patrols and self-registration kiosks. 

Recognising that such transformation is impossible without a skilled workforce, Randy also spearheaded the company’s efforts to earn the “Workplace Learning Organisation of Competence (Gold)” award at the 2025 National Workplace Learning Certification Award Ceremony. Randy’s commitment to an age-inclusive workplace has been lauded through the Tripartite Alliance Award, validating his belief that diverse workforces are a vital asset. By providing flexible work arrangements and tailored training programs, he ensures that Metropolis retains talent across all age brackets.

As the President of Xin Yuan Community Care, he provides strategic oversight to support vulnerable populations, ensuring impactful community assistance. In his capacity as a District Councillor of the North East Community Development Council (CDC), he actively contributes to grassroots development and local engagement initiatives. Furthermore, he nurtures the next generation of business leaders as an Exco Member of the NTU Alumni Alliance (Entrepreneurship), where he fosters innovation and mentorship. 

Mrs Sarah Tham is the Director (Finance & HR) at DLE M&E Pte Ltd (“DLE”), a Singapore-based Mechanical & Electrical engineering specialist contractor. She leads the organisation’s people, finance and workforce transformation agenda, overseeing workforce planning, talent development, employee engagement, job redesign, digitalisation and organisational culture for a workforce of over 300 employees across professional, technical, site-based and foreign workforce segments.  

A Chartered Accountant by training, holder of a Master of Business Administration from Singapore Management University and Certified Myers-Briggs Type Indicator (MBTI) trainer, Sarah brings a distinctive business-focused and people-centred perspective to workforce transformation, with almost two decades of leadership experience across finance, operations and human resources. 

Since joining DLE in 2008, she has helped support the organisation’s growth from approximately 150 employees to 350 employees while contributing to significant business expansion over the same period. She strengthened organisational HR maturity and employee engagement through structured people development initiatives, leadership capability building and workforce transformation programmes. 

These broader efforts have contributed to DLE’s recognition as a progressive employer and workforce-focused organisation. Over the years, DLE has received national recognition including the Tripartite Alliance Award for Fair and Progressive Employment Practices in 2023 and 2025, the Tripartite Alliance Leadership Award received by Sarah in 2023, the SkillsFuture Employer Award Gold in 2024, the Building and Construction Authority (BCA) Company of the Year Special Mention for Workforce Transformation in 2024, and the National Volunteer and Philanthropy Centre (NVPC) Company of Good (Champion of Good) recognition in 2026. 

Mr Tan Kwang Cheak is the Chief Executive Officer of Singapore Cancer Society.   

With over 25 years of experience across the public, private, and non-profit sectors, he began his career in the Singapore Administrative Service, holding leadership roles in the Ministry of Education, Ministry of Defence, Ministry of Manpower and JTC Corporation. He also held senior roles in McDonald’s Singapore, MOH Holdings Pte Ltd and NTUC Fairprice Cooperative Ltd.   

Before joining the charity sector, he was the Chief Executive Officer of the Agency for Integrated Care, an agency under the Singapore Ministry of Health, leading efforts to support aging-in-place, empower seniors and transform the care community.    

 He is a Master Professional under the Institute for Human Resource Professionals and a Senior Accredited Director under the Singapore Institute of Directors.  

Tan Lih Woei, is a Director of Lih Ming Pte Ltd (formerly known as Lih Ming Construction Pte Ltd), one of Singapore’s more established underground utilities and civil engineering companies. With more than two decades of leadership experience, he has played a pivotal role in transforming a traditional construction business into a forward-looking enterprise recognised for its commitment to innovation, workforce development, operational excellence and sustainable business practices. 

As a Director, Tan oversees the strategic direction, organisational development and business transformation of Lih Ming. The company specialises in engineering procurement and construction management, underground gas/cables/utilities pipeline systems, civil engineering works, utility infrastructure, road reinstatement and related engineering services, supporting critical national infrastructure projects across Singapore. 

Over the years, he has championed the company’s evolution from a conventional construction contractor into a technology-enabled organisation with a strong emphasis on workforce capability, operational excellence and continuous improvement. 

His leadership philosophy is firmly centred on balancing business performance with people development. He has consistently invested in employee training, leadership development, workplace safety, digital systems and organisational capability, recognising that sustainable competitive advantage comes from a skilled, engaged and adaptable workforce rather than from technology alone. 

Tan holds a Bachelor of Applied Science specialising in Construction Management from RMIT University, where he built a strong foundation in project management, construction methodologies and organisational leadership. 

Jia Yan is Deputy Managing Director of Union Air Freight (S) Pte Ltd (UAF), a Singapore-based air freight forwarder established in 1985, specialising in air transport, warehousing and customs clearance, and recognised as a Top Agent by carriers including Singapore Airlines, Korean Air, Turkish Airlines, All Nippon Airways, Etihad Airways, and many others. UAF is ISO 9001:2015 certified, and Jia Yan serves as its Management Representative overseeing the quality management system. 

She started her professional career at Citibank N.A. as a Management Associate, working across financial planning and analysis, as well as product management. She then moved into business model innovation and strategy, first as Managing Director of Best Aquatic Tropical Fish Farm Pte Ltd, where she grew revenue by 40% and led its eventual sale, before turning to inclusive business model design at Mars Inc. and Essilor International — leading projects across Kenya, the Philippines, Indonesia and China. This blend of financial rigour, operational leadership and business innovation now underpins her focus on digitalisation and workforce transformation at UAF. 

Jia Yan holds a double degree from Singapore Management University (SMU) — a Bachelor of Accountancy (Honours) and a Bachelor of Business Administration (Honours) in Finance — graduating Summa Cum Laude. She was a recipient of the SMU Undergraduate Scholarship, the Deloitte Meritorious Award, and the Ministry of Foreign Affairs’ DUO-Singapore Exchange Fellowship Award. 

Jia Yan’s interests sit at the intersection of business transformation, workforce development and quality/operational systems — helping traditional, process-heavy businesses modernise without losing sight of the people involved. She is fluent in English and Mandarin.