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Mindsets and Behaviours

The Human Resource (HR) Mindsets and Behaviours are characteristics that manifest in the way HR practitioners think and behave as they approach their HR work, deal with people, and manage workrelated situations.
Adopt a Future Orientation
Adopt a Future Orientation
The HR function can play a pivotal role in driving innovation and enabling organisations to have an eye on preparing for the future as they manage current issues and uncertain situations.
  • HR professionals need to collaborate with business leaders and line managers to create a workforce that is adaptable, resilient and equipped with the capabilities and tools to navigate ambiguous, continuously changing environments.
  • HR professionals need be agile, proactive and focused on driving innovation and disruption, going beyond reacting to requests and resolving immediate issues. HR should play a key role in shaping the organisation’s transformation agenda.
  • This also implies having a forward-looking perspective of HR-initiatives, demonstrating the aspiration to be part of a leading HR function. HR professionals need to find the balance between agile and process-driven responses.
  • HR professionals should focus on demonstrating creativity as they seek to embed iterative, continuous improvements. This can include analysing emerging business and workforce needs, keeping abreast of emerging trends and leveraging on analytics to provide forecasts and projections to plan for the future.